Returns & Exchanges

At SUNSHINEMALL, your beauty satisfaction is our priority, which is why we offer a 30-day window for returns on most skincare and cosmetic products. If you are not completely glowing with your purchase, we are here to help you find a better match.

1

Initiate Your Request

Log into your SUNSHINEMALL account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Securely pack the products in their original packaging, ensuring all safety seals are intact and including the printed return form inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the items for hygiene standards, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing